With over two decades of experience as an Administrative Assistant, first at Active Body Physical Therapy in LaSalle for 23 years and now at Koonar Physiotherapy since January 2026, I have built a career centered on organization, efficiency, and compassionate client care. I have extensive experience guiding clients through complex insurance systems, helping them navigate paperwork, approvals, and billing with clarity and confidence. Whether assisting with motor vehicle accident claims, coordinating extended health coverage, or supporting workplace injury cases, I act as a reliable point of contact making processes smoother and less overwhelming.
At the heart of my role is a commitment to people. I approach every interaction with empathy, patience, and respect, recognizing that many clients are facing challenging circumstances. I take pride in providing reassurance, clear communication, and personalized support, ensuring that each individual feels heard and cared for.
My goal is to combine administrative expertise with genuine compassion, creating a supportive experience for every client while maintaining the highest standards of professionalism and attention to detail.
I am looking forward to this next chapter in my career with Koonar Physiotherapy plus bonus I get to co-manage with my bestie Casey and with JP Chartrand and Sav Lombardo who have also joined this amazing team!
Having come in with a hairline fracture in his left wrist, my son underwent physiotherapy. The staff is very friendly and professional. They did not waste time while still maintaining a thorough preliminary evaluation. With continued and consistent appointments along with the at home exercises my son's strength increased by 10 lbs within a mere 5 sessions. Direct billing for benefits made it very convenient. Highly recommended.
I have had a great experience with Koonar Physiotherapy!! Early October I started treatment for dual herniated discs in my lower back. Jordan, Anna and Jon have been phenomenal in dealing with my injuries and slowly getting me back to 100%. Casey and Jessica at the front desk are sweethearts and always willing to try to accommodate my schedule(work, kids, etc.) I cant thank the whole staff enough for making me whole again!!!
Koonar physiotherapy is excellent!! I have been a patient there for over a year after a serious motor vehicle accident injury I endured. The Physiotherapists conducted a thorough examination of all my injuries and explained my issues in a clear yet comprehensive way, leaving me reassured. After following all the amazing advice, my pain is nearly gone and I am feeling incredible. The staff is super and is always very friendly. I thoroughly recommend Koonar physiotherapy.
Excellent well trained therapists. Very thorough and knowledgeable. Helped me gain range on my on my first visit. They use up to date methods and have the most up to date equipment. They also offer pool therapy to help with recovery.
I have never been cared for from any physiotherapy clinic in the same way and treated like a human being and felt like family caring as it is with Koonar Physo. The staff are extremely friendly and very knowledgable and always there to help. The owner Mike Koonar is always there to assist, his positive uplifting attitude is extremely helpful when you feel your worst but he is there to push you when you can do it. I will never go to any other physiotherapy represented places because of the treatment the opportunities for different types of treatment including Hydro therapy physiotherapy acupuncture and more. Mike and his team have worked together to put me back together so that I can function to my highest level.
Amazing!! Very friendly, knowledgeable and flexible with appointments. The entire staff has been great helping me pre and post surgery. Definitely made my bad days a whole lot better. Strongly recommend them.
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